The Cecchetti Method App
FAQS (Frequently Asked Questions)
Section 1 — General
What is The Cecchetti Method App?
The Cecchetti Method is an authorised app of The Cecchetti Society Trust. It brings the Enrico Cecchetti Diploma video content — originally released on DVD and Blu-Ray — to your mobile device or compatible tablet. You can stream the complete Diploma syllabus, or focus on the Adage Studies and the group of Allegro exercises known as the “Days of the Week”. The videos feature professional dancers instructed and coached by Diane van Schoor, allowing you to study, appreciate, and perform Cecchetti’s work wherever you are.
Who is the App for?
The App is designed for everyone with an interest in The Cecchetti Method — recreational dancers, vocational students, teachers, academics studying ballet pedagogy, and professional dancers. Whether you are preparing for examinations, brushing up on technique, or exploring Cecchetti's legacy for the first time, the App has something for you.
Do I need any prior experience to use the App?
No specific level of experience is required. However, the Diploma content is advanced and is designed for professional-level study. Recreational dancers, students, and teachers will find the content invaluable for deepening their understanding of the Method and appreciating the artistry involved.
What content is included in the App?
The App contains the Enrico Cecchetti Diploma Syllabus in four in-app purchase packages, two of which make up the “Days of the Week”. It also includes free content that can be streamed or downloaded. The in-app purchase packages are:
Package I: Chapters II Port de Bras, including Traditional Centre Practice, and IV Centre Pirouettes
Package II: Chapter III Adage
Package III: Chapter V Allegro
Package IV: Chapters VI En Diagonale, VII Autour de la Salle, VIII Supplementary Pointe Steps, IX Steps for Men and X Révérence
Free content includes an introductory video by Dame Darcey Bussell DBE, together with discussions and interviews with the Master Teacher, dancers, and Directors of The Royal Ballet and Birmingham Royal Ballet. It also includes information about Maestro Cecchetti, The Cecchetti Method, The Cecchetti Society Trust, and supporting resources. A companion booklet is available to download as a PDF.
Can I purchase individual sections of the content?
Yes, you can choose the sections most relevant to your study. Each package can be purchased individually within the App, or all four can be purchased together at a discounted price through the Apple App Store or Google Play.
If I buy one section, do I get the discount if I later buy the remaining three?
Once you have purchased an individual package, the “buy all” discounted combination option is no longer available.
What music is used in the App?
The music is drawn from a compilation first published by The Cecchetti Society in 1930, using the 1983 edition. Much of it comes from classical masters of ballet and opera, and some is believed to have been composed by Cecchetti himself and by his son Giuseppe.
Who produced the video content?
The video was produced and directed by Ross MacGibbon and filmed at the Royal Opera House, Covent Garden, London, by kind permission of The Royal Ballet. The dancers are coached and instructed by Diane van Schoor.
Is the App available internationally?
The Cecchetti Method is taught worldwide, and the App is available for download internationally through the Apple Store or Google Play, subject to applicable territorial restrictions.
Who is behind the App?
The App is produced by The Cecchetti Society Trust, a registered UK charity dedicated to promoting and supporting the Cecchetti Method of training in classical ballet.
Section 2 — Support, warranty and support procedures
What kinds of issues can support help with?
We provide support for suspected bugs, defects, technical issues, incorrect functionality, and general guidance on using the App. Support is provided on a reasonable endeavours basis.
What is not covered by support?
Support does not cover issues caused by unsupported devices or operating systems, third-party services or platforms, Apple App Store and Google Play issues, misuse, modification, or unauthorised use of the App.
Are response or resolution times guaranteed?
No. We cannot guarantee that support will always be available, that requests will be answered within a specific time frame, or that every issue will be resolved. Response times depend on the severity of the issue reported. We endeavour to acknowledge a request within the working week, but we will be unable to respond to your enquiry if you do not provide all the required information on the Support Form.
How are support issues handled?
We review support requests, classify the issue, investigate where appropriate, and provide guidance where possible. Fixes may be delivered through App patches, workarounds, or updates. Depending on the severity of the issue, a fix may need to wait until the next App release.
Do third-party providers help with support?
Yes. We may use third-party contractors or service providers to help deliver support. Responsibility for the App remains with The Cecchetti Society Trust.
How should I request support?
If you are unable to resolve your issue after reading these FAQs and exhausted all other solutions, and your issue falls within the range of support, please complete our Support Request Form in the App, Apple App Store, or Google Play. Please include your device type and model, operating system, App version, and where you purchased or downloaded the App. We may also ask for screenshots. We will be unable to respond to your enquiry if you do not provide the required information. Your device model and operating system can usually be found in your device Settings. The App version can usually be found in the Apple App Store or Google Play.
Section 3 — Devices, compatibility, and downloads
What devices will run the Cecchetti Method App?
The Cecchetti App is available on compatible Apple and Android mobile devices through the Apple App Store and Google Play.
· Apple: iPhones, iPads and compatible Macs running iOS/ iPadOS/ macOS [version] or later
· Android: smartphones and compatible tablets running Android [version] or later
Some ChromeOS devices that support Google Play may also be able to install and run the App, and some Windows users may be able to run Android apps using third-party emulation software. These options are not officially supported.
Why doesn't the Cecchetti Method App appear on my device?
Ensure you are logged into your distributor account (Apple ID or Google ID). For further issues, contact Apple support (https://getsupport.apple.com/), or Google support (https://support.google.com)
What does 'slow connection' mean when downloading a title?
The App may warn you if your internet connection is slow. You can still continue with the download, but it may take longer. A connection speed of 8–10 Mbps is recommended. Most downloads should take around 1–5 minutes, depending on the video package and your connection speed.
How big is each title?
Package sizes (MB) are shown below. You can delete and reinstall titles without additional charges.
Table to added as image
The default experience for watching the Introductory and Extra Features free content is streaming on a smartphone. This helps save storage on your device. However, you can choose to download content for offline use.
Section 4 — Purchases, restore purchases, video access and sound
Can I use the App on multiple devices without extra charges?
Yes. Purchases made through the Apple App Store or Google Play are linked to your account and can be used on any compatible device signed in to that same account.
Why won’t my purchased video load?
If you can see the menu for a purchased title but not the video itself, the download may not have completed correctly. Delete and reinstall the title, then use Restore Purchases. If the issue continues, delete and reinstall The Cecchetti Method App, then use Restore Purchases again. You will not be charged a second time, as purchases are linked to your Apple or Google account.
Why can’t I hear sound on my iPad?
Check whether Lock Rotation is enabled or whether the device is set to mute in Settings > General. If the device is muted, switch mute off and then return to your preferred rotation setting.
Why can’t I hear sound on my iPhone?
The iPhone has separate volume settings for different types of audio. If you cannot hear sound in the App, open another video app, such as Videos or YouTube, play a video, and use the volume buttons to raise the video volume. Then return to The Cecchetti Method App, play a video, and adjust the volume again if needed.
What should I do if my purchase or download buttons are unresponsive?
First, make sure your iPhone or iPad software is up to date and that you are signed in to the Apple account used for the original purchase. If the buttons still do not respond, delete and reinstall the App. Your purchases will not be lost, as they are linked to your account. After reinstalling, try downloading again. If the button shows Buy instead of Download, tap it and continue; the App should recognise your previous purchase and allow you to download the content again for free.
Why can’t I find my videos?
If your purchased videos are not appearing, close the App and open it again. If they still do not appear, use Restore Purchases in the purchases area of the App. If the issue continues, delete and reinstall the App, then restore your purchases again. You will not be charged a second time, as purchases are linked to your Apple or Google account.
Section 5 — Casting, tasters, intro video, discounts and video player notes
Can I cast to a TV?
Yes. Casting is available from the video page. Look for the symbol opposite. On Android, you can cast to a Chromecast device on the same Wi-Fi network. On iOS, you can use Chromecast or AirPlay where supported. You may also be able to use your device’s screen-mirroring feature, although performance may vary depending on your device, TV, and Wi-Fi network.
Can I view in landscape?
Yes. To view a video in landscape, tap the full-screen icon on the video player, then rotate your device.
What are the Tasters?
Tasters are intended to give you a preview of the content before purchase. Each package has one taster, which is shown at the top of each package. The taster exercises are:
· Package I: Part II Port de Bras Exercise B — 2nd Set of Port de Bras (Exercises 5–8)
· Package II: Part III Adage Monday/Saturday Exercise A — Grand Fouetté
· Package III: Part V Allegro Saturday Des Grand Fouettés Sautés Exercise 3 — Temps levé, chassé
en arrière (twice), temps levé posé (twice), jeté élancé to attitude, pas de bourrée renversé,
assemblé coupé derrière, entrechat six
· Package IV: Part VIII Supplementary Pointe Steps Exercise 1 — Échappé, relevé to 4th devant
croisé, trois jetés piqués, assemblé devant
Why can’t I download my tasters?
Taster videos are available for streaming only. They are intended to give you a preview of the content before purchase and cannot be downloaded for offline viewing. Once a package has been purchased, the taster is included in the full video listing and no longer appears separately at the top of the package.
Why can’t I see the Intro video?
The intro video appears on the homepage when you first open the App and remains available from the Menu. After you have watched it, the homepage may show a still image instead, but you can still access the intro video from the Menu.
What can I do with the videos?
You can play, pause, restart, and view videos in portrait or full screen. Where offline viewing is available, the App will show whether a video is already available offline or can be downloaded.
Section 6 — PDF downloads and printing
Can I download or print the booklet and other documents?
The companion booklet, Terms and Conditions, and EULA are available as PDFs through the App, website, or app store. You can download, store, or print them.
The booklet PDF is set up at A5 size. If your printer is set to print at original size, it will print as A5. If your printer defaults to A4 or US Letter, the file should still print clearly at that size.
What if my question is not answered here?
If your question is not answered above, and your issue falls within the range of support, please complete our Support Request Form in the App, Apple App Store, or Google Play.
Last updated: July 2026