The Cecchetti Method App
FAQS (Frequently Asked Questions)
FAQS about the App can be viewed below or click the button to download as pdf.
If you have further questions after reading this information, please use the App Contact Form
Section 1 — General
What is The Cecchetti Method App? The Cecchetti Method is an authorised app of The Cecchetti Society Trust. It brings the Enrico Cecchetti Diploma video content, originally released on DVD and Blu-ray, to compatible mobile devices and tablets. You can stream the full Diploma syllabus or focus on the Adage Studies and the Allegro exercises known as the “Days of the Week.” The videos feature professional dancers coached by Diane van Schoor.
Who is the App for? The app is for anyone interested in The Cecchetti Method, including recreational dancers, vocational students, teachers, ballet academics, and professional dancers. It supports examination preparation, technique revision, and exploration of Cecchetti’s legacy.
Do I need any prior experience to use the App?
No specific experience is required. However, the Diploma content is advanced and designed for professional-level study and users aged 15 and over. Recreational dancers, students, and teachers can use it to deepen their understanding of the Method.
What content is included in the App?
The app includes the Enrico Cecchetti Diploma Syllabus in four in-app purchase packages, plus free content that can be streamed or downloaded. The packages are:
Package I: Chapters II Port de Bras, including Traditional Centre Practice, and IV Centre Pirouettes
Package II: Chapter III Adage
Package III: Chapter V Allegro
Package IV: Chapters VI En Diagonale, VII Autour de la Salle, VIII Supplementary Pointe Steps,
IX Steps for Men and X Révérence
Free content includes an introduction by Dame Darcey Bussell DBE, interviews and discussions with the Master Teacher, dancers, and Directors of The Royal Ballet and Birmingham Royal Ballet, plus information about Maestro Cecchetti, the Method, the Trust, and supporting resources. A companion booklet is available as a PDF.
What music is used in the App?
The music comes from a compilation first published by The Cecchetti Society in 1930, using the 1983 edition. Much of it is drawn from classical ballet and opera, with some believed to have been composed by Cecchetti and his son Giuseppe.
Who produced the video content?
The video was produced and directed by Ross MacGibbon and filmed at the Royal Opera House, Covent Garden, London, by kind permission of The Royal Ballet. The dancers are coached and instructed by Diane van Schoor.
Is the App available internationally?
Yes. The app is available internationally through the Apple App Store and Google Play, subject to territorial restrictions.
Who is behind the App?
The app was commissioned and published by The Cecchetti Society Trust, a registered UK charity dedicated to promoting and supporting the Cecchetti Method of training in classical ballet.
Section 2 — FREE CONTENT,TASTERS, PURCHASES AND DISCOUNTS
Is the App free?
Yes. The app is free to download and includes free content for all users, including an introduction by Dame Darcey Bussell DBE, interviews and discussions, information about Maestro Cecchetti, the Method and the Trust, and a taster video for each package. The full Enrico Cecchetti Diploma syllabus is available through four optional in-app purchase packages.
Can I purchase the packages individually?
Yes. Each of the four packages can be purchased individually within the app, or all four can be purchased together at a discounted price. All purchases are processed through the Apple App Store or Google Play. Before you buy, you can view the tasters.
What are the tasters?
Tasters offer a preview of the content before purchase. Each package has one taster, shown at the top of the package:
· Package I: Chapter II Port de Bras Exercise B — 2nd Set of Port de Bras (Exercises 5–8)
· Package II: Chapter III Adage Monday/Saturday Exercise A — Grand Fouetté
· Package III: Chapter V Allegro Saturday Des Grands Fouettés Sautés Exercise 3 — Temps levé, chassé en arrière (twice), temps levé posé (twice), jeté élancé to attitude, pas de bourrée renversé, assemblé coupé derrière, entrechat six
· Package IV: Chapter VIII Supplementary Pointe Steps Exercise 1 — Échappé, relevé to 4th devant croisé, trois jetés piqués, assemblé devant
If I buy one package, do I get the discount if I later buy the remaining three?
No. The discounted “purchase all packages” option is only available before any individual package has been purchased. Once you have purchased an individual package, the combined discount is no longer available.
Can I use the App on multiple devices without extra charges?
Yes. Purchases made through the Apple App Store or Google Play are linked to your account and can be used on any compatible device signed in to that same account.
Section 3 — Devices, compatibility, and downloads
What devices will run the App?
The app is available on Apple and Android mobile devices and compatible tablets through the Apple App Store and Google Play.
• Apple: iPhones, iPads and compatible Macs running iOS, iPadOS or macOS 15.0 or later
• Android: smartphones and compatible tablets running Android 7.0 or later
The app may also run on some Macs with Apple silicon, some ChromeOS devices that support Google Play, and Android emulation software on Windows. These options are not officially supported.
Why doesn't the Cecchetti Method App appear on my device?
Make sure your device meets the minimum requirements (iOS or iPadOS 15.0 or later, or Android 7.0 or later) and that you are signed in to your Apple Account or Google Account. The app is also subject to territorial restrictions, so it may not appear in every country. For further issues, contact Apple support (https://getsupport.apple.com/), or Google support (https://support.google.com)
What does slow connection mean when downloading a title?
The app may warn you if your internet connection is slow. You can continue, but downloads may take longer. We recommend 8–10 Mbps; most downloads take about 1–5 minutes, depending on package size and connection speed.
How big is each chapter and package?
The four packages combined are 2,583MB (2.6GB). Individual package sizes are shown below, along with the free Extra Features content (93MB). You can delete and reinstall packages without being charged again.
Do videos stream or download?
The Introduction is built into the app. All other videos, including the Extra Features content, stream by default on smartphones to save storage. Where available, you can also download content for offline use.
Can I manage my downloads?
Yes, in Menu/Settings, under Storage & Downloads/Downloaded Videos, you can see the download status and size of the free content and each package. You can safely delete downloaded content to free up space and restore it later without being charged again.
Section 4 — USING THE APP AND WATCHING VIDEOS
Can I cast to a TV?
Yes. Casting is available from the video page. Look for this icon in the top left hand corner of the screen. On Android, use a Chromecast device on the same Wi-Fi network. On iPhone and iPad, use AirPlay - this works with Apple TV, and with many smart TVs and streaming devices that support AirPlay, including some Chromecast models.
Can I view in landscape?
Yes. To view a video in landscape, tap the full-screen icon on the left of the video player and the video turns to landscape automatically.
Can I make the text larger?
Yes. By default, the app uses its own suggested text size so that every screen keeps a consistent layout. If you find the text small, go to Menu/Settings, then Display and turn on Use my device’s text size. The app will then use the larger text you have set on your phone or tablet and adjust its layout to suit, which helps with accessibility and readability, but the layouts may no longer be consistent. Your device's screen zoom setting is always respected, whichever option you choose.
Can I read the introductory panels again?
Yes, until you make your first purchase. Three of the panels shown when you first open the app - The Content, How It Works and What's Free - can be reopened by tapping the Read more about how to access video content here link at the end of the text on the Welcome page, which also includes the information from the Welcome and Getting Started panels. After your first purchase, the link is removed, but the same information is covered in these FAQs.
How do I move between exercises?
Beneath each video are Previous and Next buttons that take you to the exercise before or after the one you are watching. When the next exercise starts a new chapter in the same package, the Next button changes to Next Chapter. In the ‘Days of the Week’, it changes to Next Day when the next study or exercise starts a new day. Back to Menu returns you to the list you came from.
What can I do with the videos?
You can play, pause, restart, view and replay videos in portrait or full screen. Where offline viewing is available, the app will show whether a video is already available offline or can be downloaded.
Why does the screen go black at the end of some videos?
Each video ends in one of two ways. Most finish with about a second of black before the Replay button appears. Where the original footage has no black after the exercise, the video ends on the dancer's final position and goes straight to Replay. Both are intentional.
SECTION 5 - TROUBLE SHOOTING
Why won’t my purchased video load?
If you can see the menu for a purchased title but not the video, the download may not have
completed correctly. Delete and reinstall the package, then use Restore Purchases in Menu/Settings. If needed, reinstall the app and restore purchases again. You will not be charged twice.
What should I do if my purchase or download buttons are unresponsive?
Make sure your device software is up to date and that you are signed in to the Apple App Store or Google Play account used for the original purchase. If the buttons still do not respond, reinstall the app. Your purchases are linked to your account and will not be lost. If a button shows Purchase instead of Download, tap it; the app should recognise your previous purchase and allow a free download.
Why can’t I find my videos?
If purchased videos do not appear, close and reopen the app. If they still do not appear, use Restore Purchases in Menu/Settings. If needed, reinstall the app and restore purchases again. You will not be charged twice.
Why can’t I download my tasters?
Taster videos are streaming only and cannot be downloaded. Once you purchase a package, the taster appears in the full video listing and will no longer appear separately at the top of the package.
Why can’t I hear sound on my iPad?
First, check that your iPad is not muted. On some iPads, Device Settings > General lets you choose whether the side switch acts as Lock Rotation or Mute. If it is set to Mute and switched on, switch mute off, then return to your preferred rotation setting.
Why can’t I hear sound on my iPhone?
The iPhone has separate volume settings for different types of audio. If you cannot hear sound in the app, open another video app, such as Videos or YouTube, play a video, and use the volume buttons to raise the video volume. Then return to the app, play a video, and adjust the volume again if needed.
Why can’t I see the Introductory video?
The introductory video appears on the homepage when you first open the app and remains available from the Menu. After viewing, the homepage will show a still image instead.
Section 6 — Policies and bookleT
Where can I find the End User Licence Agreement and Mobile Privacy Policy?
Links are available in the Menu/Settings under About/EULA and About/Mobile Privacy Policy. The latest versions are available through the app. Continued use of the app constitutes acceptance of the current and future terms. You can download, store, or print them through the app, the Trust’s website, the Apple App Store, or Google Play.
How do I access the companion booklet?
The companion booklet is a PDF hosted on our website. Find it in Menu/About Cecchetti by tapping About the Content. It will open in your device’s web browser, where you can read or download it.
Can I download or print the companion booklet?
Yes. The booklet is a downloadable PDF that you can save or print for personal use only; it must not be shared, in line with the EULA. It is set up at A5 size but should also print clearly at A4 or US Letter size.
Section 7 — Support
What kinds of issues can support help with?
We provide support for suspected bugs, defects, technical issues, incorrect functionality, and general guidance on using the app. Support is provided on a reasonable endeavours basis.
What is not covered by support?
Support does not cover issues caused by unsupported devices or operating systems, third-party services or platforms, Apple App Store and Google Play issues, misuse, modification, or unauthorised use of the app.
Are response or resolution times guaranteed?
No. We cannot guarantee support availability, response times, or resolution of every issue. We aim to acknowledge requests within the working week, but can only respond where the information required on the Support Request Form has been provided.
How are support issues managed?
We review requests, classify the issue, investigate where appropriate, and provide guidance where possible. Fixes may be delivered through patches, workarounds, or future app updates.
Do third-party providers help with support?
Yes. We may use third-party contractors or service providers to help deliver support. Responsibility for the app remains with The Cecchetti Society Trust.
What if my question is not answered here?
If these FAQs do not resolve your issue and it falls within the range of support, please complete the Support Request Form. You will find it via the Support link in the app under Menu/Settings, or via the support link on the app's page in the Apple App Store or Google Play.
Include your device type and model, operating system, app version, and where you purchased or downloaded the app. We may also ask for screenshots. The app version can be found under Menu/Settings. Your device model and operating system details are usually in Device Settings.
Last updated: October 2026