The Cecchetti Method App
FAQS (Frequently Asked Questions)
FAQS about the App can be viewed below or click the button to download as pdf.
If you have further questions after reading this information, please use the App Contact Form
Section 1 — General
What is The Cecchetti Method App? The Cecchetti Method is an authorised app of The Cecchetti Society Trust. It brings the Enrico Cecchetti Diploma video content, originally released on DVD and
Blu-ray, to compatible mobile devices and tablets. You can stream the full Diploma syllabus or focus on the Adage Studies and the Allegro exercises known as the “Days of the Week.” The videos feature professional dancers coached by Diane van Schoor.
Who is the App for? The app is for anyone interested in The Cecchetti Method, including recreational dancers, vocational students, teachers, ballet academics, and professional dancers. It supports examination preparation, technique revision, and exploration of Cecchetti’s legacy.
Do I need any prior experience to use the App?
No specific experience is required. However, the Diploma content is advanced and designed for professional-level study. Recreational dancers, students, and teachers can use it to deepen their understanding of the Method.
What content is included in the App?
The app includes the Enrico Cecchetti Diploma Syllabus in four in-app purchase packages, plus free content that can be streamed or downloaded. The packages are:
Package I: Chapters II Port de Bras, including Traditional Centre Practice, and IV Centre Pirouettes
Package II: Chapter III Adage
Package III: Chapter V Allegro
Package IV: Chapters VI En Diagonale, VII Autour de la Salle, VIII Supplementary Pointe Steps,
IX Steps for Men and X Révérence
Free content includes an introduction by Dame Darcey Bussell DBE, interviews and discussions with the Master Teacher, dancers, and Directors of The Royal Ballet and Birmingham Royal Ballet, plus information about Maestro Cecchetti, the Method, the Trust, and supporting resources. A companion booklet is available as a PDF.
Can I purchase individual sections of the content?
Yes. Each package can be purchased individually in the app, or all four can be purchased together at a discounted price through the Apple App Store or Google Play.
If I buy one section, do I get the discount if I later buy the remaining three?
Once you have purchased an individual package, the “buy all” discounted combination option is no longer available.
What music is used in the App?
The music comes from a compilation first published by The Cecchetti Society in 1930, using the 1983 edition. Much of it is drawn from classical ballet and opera, with some believed to have been composed by Cecchetti and his son Giuseppe.
Who produced the video content?
The video was produced and directed by Ross MacGibbon and filmed at the Royal Opera House, Covent Garden, London, by kind permission of The Royal Ballet. The dancers are coached and instructed by Diane van Schoor.
Is the App available internationally?
Yes. The app is available internationally through the Apple App Store and Google Play, subject to territorial restrictions.
Who is behind the App?
The app was commissioned and published by The Cecchetti Society Trust, a registered UK charity dedicated to promoting and supporting the Cecchetti Method of training in classical ballet.
Section 2 — Support, warranty and support procedures
What kinds of issues can support help with?
We provide support for suspected bugs, defects, technical issues, incorrect functionality, and general guidance on using the app. Support is provided on a reasonable endeavours basis.
What is not covered by support?
Support does not cover issues caused by unsupported devices or operating systems, third-party services or platforms, Apple App Store and Google Play issues, misuse, modification, or unauthorised use of the app.
Are response or resolution times guaranteed?
No. We cannot guarantee support availability, response times, or resolution of every issue. We aim to acknowledge requests within the working week, but can only respond where the required Support Form information has been provided.
How are support issues managed?
We review requests, classify the issue, investigate where appropriate, and provide guidance where possible. Fixes may be delivered through patches, workarounds or future app updates.
Do third-party providers help with support?
Yes. We may use third-party contractors or service providers to help deliver support. Responsibility for the app remains with The Cecchetti Society Trust.
How should I request support?
If these FAQs do not resolve your issue and it falls within the range of support, please complete the Support Request Form in the app, Apple App Store, or Google Play.
Include your device type and model, operating system, app version, and where you purchased or downloaded the app. We may also ask for screenshots. The app version can be found in the app
Menu/Settings. Your device model and operating system details are usually in Device Settings.
Section 3 — Devices, compatibility, and downloads
What devices will run the App?
The app is available on Apple and Android mobile devices and compatible tablets through the Apple App Store and Google Play.
• Apple: iPhones, iPads and compatible Macs running iOS, iPadOS or macOS 15.00 or later
• Android: smartphones and compatible tablets running Android 7.00 or later
Some ChromeOS devices that support Google Play may run the app. Some Windows users may use third-party Android emulation software. These options are not officially supported.
Why doesn't the Cecchetti Method App appear on my device?
Ensure you are logged into your distributor account (Apple ID or Google ID). For further issues, contact Apple support (https://getsupport.apple.com/), or Google support (https://support.google.com)
What does 'slow connection' mean when downloading a title?
The app may warn you if your internet connection is slow. You can continue, but downloads may take longer. We recommend 8–10 Mbps; most downloads take about 1–5 minutes, depending on package size and connection speed.
How big is each title?
The four packages combined are 2,583MB (2.6GB). Individual sizes are shown below. You can delete and reinstall titles without being charged again.
Introductory and Extra Features content streams by default on smartphones to save storage, but you can download content for offline use where available.
Section 4 — Purchases, restore purchases, video access and sound
Can I use the App on multiple devices without extra charges?
Yes. Purchases made through the Apple App Store or Google Play are linked to your account and can be used on any compatible device signed in to that same account.
Why won’t my purchased video load?
If you can see the menu for a purchased title but not the video, the download may not have
completed correctly. Delete and reinstall the title, then use Restore Purchases in Menu/Settings. If needed, reinstall the app and restore purchases again. You will not be charged twice.
Why can’t I hear sound on my iPad?
Check whether Lock Rotation is enabled or whether your device is set to mute in Device Settings >General. If the device is muted, switch mute off and then return to your preferred rotation setting.
Why can’t I hear sound on my iPhone?
The iPhone has separate volume settings for different types of audio. If you cannot hear sound in the app, open another video app, such as Videos or YouTube, play a video, and use the volume buttons to raise the video volume. Then return to the app, play a video, and adjust the volume again if needed.
What should I do if my purchase or download buttons are unresponsive?
Make sure your device software is up to date and that you are signed in to the App Store account used for the original purchase. If the buttons still do not respond, reinstall the app. Your purchases are linked to your account and will not be lost. If a button shows Buy instead of Download, tap it; the app should recognise your previous purchase and allow a free download.
Why can’t I find my videos?
If purchased videos do not appear, close and reopen the app. If they still do not appear, use Restore Purchases in Menu/Settings. If needed, reinstall the App and restore purchases again. You will not be charged twice.
Section 5 — Casting, tasters, intro video, discounts and video player notes
Can I cast to a TV?
Yes. Casting is available from the video page. On Android, use a Chromecast device on the same Wi‐Fi network. On iOS, use Chromecast or AirPlay where supported. Screen mirroring may also work, but performance can vary.
Can I view in landscape?
Yes. To view a video in landscape, tap the full-screen icon on the video player, then rotate your device.
What are the Tasters?
Tasters preview the content before purchase. Each package has one taster, shown at the top of the package:
• Package I: Part II Port de Bras Exercise B — 2nd Set of Port de Bras (Exercises 5–8)
• Package II: Part III Adage Monday/Saturday Exercise A — Grand Fouetté
• Package III: Part V Allegro Saturday Des Grand Fouettés Sautés Exercise 3 — Temps levé, chassé en arrière (twice), temps levé posé (twice), jeté élancé to attitude, pas de bourrée renversé, assemblé coupé derrière, entrechat six
• Package IV: Part VIII Supplementary Pointe Steps Exercise 1 — Échappé, relevé to 4th devant croisé, trois jetés piqués, assemblé devant
Why can’t I download my tasters?
Taster videos are streaming only and cannot be downloaded. Once you purchase a package, the taster appears in the full video listing and no longer appears separately at the top of the package.
Why can’t I see the Intro video?
The intro video appears on the homepage when you first open the App and remains available from the Menu. After viewing, the homepage will show a still image instead.
What can I do with the videos?
You can play, pause, restart, and view videos in portrait or full screen. Where offline viewing is available, the App will show whether a video is already available offline or can be downloaded.
Section 6 — Policies, booklet, downloads and printing
Where can I find the End User Licence Agreement and Privacy Policy?
Links are available in the Menu/Settings. The latest versions are provided in the app, and continued use of the app constitutes acceptance of the current terms. You can download, store, or print them through the app, the Trust’s website, Apple App Store, or Google Play.
How do I access the companion booklet? The companion booklet is a PDF hosted on our website. Find it in Menu/About Cecchetti by tapping About the Content. It will open in your device’s web browser, where you can read or download it.
Can I download or print the booklet in the About Content section?
The booklet is a downloadable PDF for personal use only and must not be shared, in line with the EULA. It is set up at A5 size but should also print clearly at A4 or US Letter size.
What if my question is not answered here?
If your question is not answered above and falls within the range of support, please complete the Support Request Form in the App, Apple App Store, or Google Play.
Last updated: August 2026
https://www.cecchettisocietytrust.org/app-faqs